OUR GENTLE CLEANING PROCESS

Step 1: Fabric & Condition Check

Step 2: Gentle Hand Wash & Stain Treatment

Spot cleaning with kitchen mild detergent is very useful for daily hand grease and body oil.

Step 3: Deep Rinse & Gentle Bath

Step 4: Air Dry & Fluff Brush

HOW TO ORDER

Patient Intake Forms and Photos

Tell us about the detail of your plushies. You can write their name, condition, history with you, how do you want to fix them. Also please send us photos of your soft toys so that we can conduct examinations and formulate appropriate restoration plans.

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BEFORE & AFTER

Pricing / Estimator Guide

Base Repair Fee: Starting from $XX (includes basic seam stitching)

Custom Add-ons: Eye replacement ($X), Complete re-stuffing ($X)

Note:Every plushie is unique.Final price will be confirmed after photo inspection.

Plushie Care Guarantee

We treat every patient like our own. All materials used are non-toxic, hypoallergenic, and pet/child safe.

Frequently Asked Questions

Q: How long does the repair take?

Generally we complete cleaning/repairing within one week. The turnaround time for repair and cleaning depends on the condition, degree of damage, and level of dirtiness of each plushie. We will provide an estimated timeframe in advance; however, please note that the process may take longer if unexpected repairs become necessary during treatment.

We will as far as we can.
But sometimes original smells would be removed during our cleaning process.

We make sure to let you know in that case before doing something. We can discuss how we figure out.

Who We Are

At The Soft Toy Clinic, we believe that plushies are more than just toys—they are lifelong companions, keepers of childhood memories, and a source of everyday comfort. Founded with a deep love for craft and preservation, our clinic provides gentle, expert care for well-loved plushies. Whether restoring worn fabric, repairing seams, or giving them a fresh, safe clean, we treat every patient with the patience and tenderness they deserve.

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Customer Testimonials

My kid really loves him!

K

Thank you so much!

Louis

Very good communication!

Anonymous

Frequently Asked Questions

Q: How long does the repair take?

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